Support
Support that really helps you.
Our support team is available 24/7 to assist you.
Until now? NOPE
We operate mostly TIER2 and TIER3 datacenters which include:
- An uninterruptible power supply (UPS) for power sags, outages, and spikes.
- An area for IT systems.
- Dedicated cooling equipment that runs outside office hours.
- An engine generator for power outages.
Our facility protects against disruptions from human error. Redundant equipment includes chillers, pumps, UPS modules, and engine generators.
Getting started is never easy. Our dedicated team of professionals will help you in your quest.
We provide you with first class support to get you started. Our team takes care of the hardware hassles that go along with digital asset mining.
Networks, firewalls, routers, VPN’s; don’t worry – that’s our part of the deal.
Extended support with an SLA.
Do you want your mining farm to stay available at all times, no matter what?
That is exactly our guarantee!
Is there a risk that things might go wrong? In that case, we will intervene
proactively thanks to our continuous monitoring service. We will make sure the
necessary adjustments are made and we’ll provide a thorough solution.
Always online thanks to our SLA guarantees
Quick and structural solutions instead of buggy workarounds